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Managing Service Delivery
Beginning of paper
In the literature concerning leadership, vision has a variety of definitions,
all of which include a mental image or picture, a future orientation, and
aspects of direction or goal.
Vision provides guidance to an organisation by articulating what it wishes to attain. It serves as "a signpost pointing the way for all who need to understand what the ....
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....improvement" (Pejza, 1985).
As important as it is to know what vision is, it is also important to know what vision is not. Nanus (1992) states that vision is not "a prophecy, a mission, factual, true or false, static, or a constraint on actions." Fullan (1992) warns against visions that blind and states that there is a tendency for "overattachment.... |
| Word count: 1906 |
Page count: 7 |
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