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Supportive Communication (mana
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III. Focus on solutions.
? Be validating, not invalidating. Validating statements make people feel important and needed. Invalidating statements make people lose confidence in themselves and cause them to see themselves as worthless. There are four types of validation.
I. Respectful communication is the type of communication where the listene ....
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....ectively.
? Be conjunctive, not disjunctive. Communication should always flow so that the meaning is joined to previous meanings in some way.
? Always make statements owned, not disowned. You should always take accountability for ones statements. Doing this builds trust in the listener.
? There should always be supportive listening, not one-w.... |
| Word count: 836 |
Page count: 4 |
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