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Working With Colleagues And Cu
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In the food and Hospitality industry, stomers is an important part of the job. Customer relations and interpersonal skills are the two most important skills that a person working in that industry will need to know about.
Customer relations techniques include a number of skills, such as effective verbal and non-verbal communication, ability to ask ....
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....n-verbal communication, sensitivity to special needs and anticipation of unexpressed needs, offering courteous service, advice and information, promoting establishment and its products, and promoting the local area and its attractions,
Complaints are a good form of feedback. They’re a few steps to follow in handling difficult situations. The .... |
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Page count: 2 |
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